How to Avoid Staff Turnover Impacting Your Teams
How to reduce the risks and costs of changes in your teams High staff turnover is a major cost and drain on an organisation. Apart from the costs associated with recruiting and replacing an...
View ArticlePutting Active Questions to the Test
A study carried out by Marshall Goldsmith and Kelly Goldsmith look at testing the effectiveness of active questions with employees who underwent training. In short, a passive question begets a passive...
View ArticleThe Three “A’s” for Dealing with Conflict
Attacking.Abdicating.Accountability. When dealing with conflict there are only three ways in which you, or your reports, can respond. These are attacking, abdicating and being accountable. Attacking –...
View ArticleFour Ways to Build & Maintain Employee Engagement
The risks and costs of allowing engaged employees to become disengaged, and how to avoid it happening. Everybody wants engaged employees who are committed, energized and enabled in doing their work....
View ArticleThe Cost of Employee Turnover
Losing staff can cost you more than you know! It is only in recent years that businesses have started to assess the cost of employee turnover. For many years it has not been an area of priority, simply...
View ArticleHiring for Attitude
How attitude is a good predictor of prospective employee success, and how you can identify those with the right attitude for your business. The top challenge for CEOs according to a survey from the...
View ArticleLeveraging Deadlines
How to use deadlines to your advantage We often live in fear of deadlines or see them as the main source of our stress. You know how it goes: “Only two months left to make your annual target”, “The...
View ArticleHiring Dedicated People
In 2015 SouthWest Airlines received a job application every two seconds, but it was very selective. It received over 287,000 resumes from which it interviewed 102,112 candidates, and hired only 6,582...
View ArticleEmpowering Your Employees to Empower Themselves
How to create an environment that empowers people. As a manager or leader, do you let your people assume more responsibility when they are able? Do you know when that is, or do you keep telling...
View ArticleHelping Employees Engage Themselves
How to encourage employees to engage themselves in what they do! There is a problem with employee engagement. And I am not talking about the reports decrying the low levels of employee engagement in...
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